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Exchanges & Returns

We want you to be happy with your purchase, and so we are happy to make an exchange or refund a return, provided that the product has not been used or damaged. Please return your purchase in its original condition, with a copy of the sales invoice, within 30 days for a full refund, exchange or credit.

Merchandise must be returned clean and unused and in its original packaging. We suggest putting a clean sheet on your horse or dog before trying your new blanket or coat overtop.

Please return items by insured ground mail to the address shown below. Sorry, we cannot accept collect returns. Shipping charges are not refundable. However, we will gladly refund your original shipping cost if you are returning an item because of an error on our part, or we have determined that the product is defective.
 
Please avoid addiional costs by measuring carefully as exchanges are subject to additional shipping charges. We pay shipping costs on any exchange resulting from an error on our part.

Please contact us for additional return information.

NOTE: All purchases of sale priced items are final. No return, no exchange.

For questions or additional information, please contact us.